We are a fast-growing and unique company that owns and manages our assets. Led by a team of seasoned hospitality professionals, our primary focus is on top tier – Marriott, Hilton, Hyatt – Select Service brands around the country. We specialize in taking well running properties to the next level in terms of revenue generation, quality, association engagement and ownership returns - or in other words - taking GOOD to G.R.E.A.T. !
Our Mission
Our mission is to support and invest in our associates to make them G.R.E.A.T. and deliver on commitments to our guests, investors and communities.
GUEST SERVICE
We provide meaningful experiences for our guests.
RESPECT
We respect each other, our guests, our assets, and our communities.
EMPOWERMENT
We empower our associates to take initiative and make decisions.
ACCOUNTABILITY
We deliver on our commitments.
TEAMWORK
We work together to exceed expectations.
Meet Our Team
Privacy Policy
Overview
We are strongly committed to safeguarding consumer privacy on our website. We operate under the following set of strict privacy principles:
The only information we obtain is for our own use. That information is never revealed, resold, or made public for any reason.
External Links
In order to provide visitors with greater value, some of our pages may provide links to various third-party websites.
In no case, is visitor information or “cookies” provided to the third-party sites. However, keep in mind that many sites do attempt to capture visitor information when you browse those sites.
Once you leave our site, we are not able to alert you should another site attempt to gather information from your browser.
This Website Uses Tracking Software
This website uses Google AdWords and Analytics, LinkedIn, Facebook, Reddit, Twitter and email service providers like Mailchimp. We use remarketing services to advertise on third party websites (including Google) to visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, such as using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Phoenix American Hospitality website. Of course, any data collected will be used in accordance with our own privacy policy, Google’s privacy policy, LinkedIn’s privacy policy, Facebook’s privacy policy, Twitter’s privacy policy, and Mailchimp’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
To manage your privacy settings with us, please reach out to us.
Communications
We are happy to offer communication options to our prospective clients. These features require the tracking of some personal information to ensure core functionality and bring an optimal customer experience. The chat function on our website is powered by Olark and allows a Phoenix representative to connect directly with customers. Communications are performed in accordance with their privacy policy.
Phoenix also performs regular email and text blasts. The former uses email addresses gathered from customer information requests, purchased email lists, and investment abandons. The latter uses phone numbers collected during the signup process. Carrier charges may apply.